Cathryn Strupe

Guest Communication: Email Marketing vs. PMS Messages

Guest Communication: Email Marketing vs. PMS Messages

Guest communication is one of the most influential parts of running a successful vacation rental business — but with so many tools available, it's not always obvious what should be sent from your PMS and what belongs in a dedicated email marketing platform. Managers...

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Black Friday for Vacation Rentals: Does It Work?

Black Friday for Vacation Rentals: Does It Work?

Every November, inboxes flood with deals, countdowns, and a sense of urgency. Many vacation rental managers don't even consider running a campaign or assume the week belongs to retail. But what I've seen firsthand over my decade+ in vacation rentals tells a different...

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Airbnb’s New Fee Structure: Everything to Know

Airbnb’s New Fee Structure: Everything to Know

If you manage vacation rentals, you've likely noticed Airbnb rolling out a major change this fall. Most professional hosts and property managers will transition from the split-fee model to a host-only fee structure of 15.5% (16% in Brazil). This means that guests will...

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Marketing & Growth Case Study: From Start-Up to Success

Marketing & Growth Case Study: From Start-Up to Success

Company Overview 📍 Location: NC Beach Market 🏡 Portfolio Growth: 1 property → 87 properties as of February 2025 🎯 Goal: Position the brand as the premier vacation rental management company in their market, achieve consistent YOY growth, and create genuine connections...

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Vacation Rental SEO Guide: Everything You Need to Know

Vacation Rental SEO Guide: Everything You Need to Know

Many vacation rental managers assume guests and owners will naturally find them because they have a website, a strong brand, or good Google reviews. But gaining more organic traffic isn't that simple — and if your website isn't optimized for search engines like...

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Why Localized Vacation Rental Data Matters for Managers

Why Localized Vacation Rental Data Matters for Managers

If there's one thing we all know, it's that no two markets are exactly alike. What works for a mountain cabin in peak ski season won't necessarily apply to a beachfront home in the summer. Yet, many managers rely on broad industry reports to guide their pricing,...

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